This Privacy Policy sets out how we, Piscaries, obtain, and use your personal information.  Piscaries may review and amend its privacy policy from time to time to ensure we are compliant with current regulation.

​

Any changes and clarifications will take effect immediately upon their posting on the website.  If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances.

​

Personal information that Piscaries may collect about you:

​

Piscaries may collect personal information which we receive in the following ways.

​

• You use our services.

• You contact us

• You are a recipient of our services

​

This may include information you provide when you.

​

• Create an account on our website.

• Complete one of online forms.

• Contact Piscaries directly by phone or in writing.

​​

We may collect the following types of information.

​

• Personally Identifiable information (including name, address, email address, telephone numbers and other contact information).

• Payment Details (including debit/credit card information).

• Your company’s name, Your position within the company, Company’s address and contact details.

• Details of any inquiry or complaint you make to Piscaries.

​​

We may use software tools to measure and collect session information, including page response times, lengths of visits to certain pages, page interaction information, and methods to browse away from the page.

​

Why Piscaries collects personal information.

 

Piscaries collects your personal information to:

​

• Provide you with services

• Improve or enhance customer experiences

• To be able to contact our site visitors and users with a general or personalised service-related notices and promotional messages.

• Protect Security (e.g. To check your identity when you use our services).

• Meet it’s legal and regulatory obligations.

 

How Piscaries collects and stores personal information.

 

Piscaries collects and stores personal information:

​

• Directly from customers (e.g. when a customer contacts us or is in receipt of our services).

• When services are provided.

​​

Piscaries is hosted on the Wix.com platform.  Wix.com provides us with the online platform that allows us to sell our products and services to you.  Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications.  They store your data on secure servers behind a firewall.

​

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers

 

Who sees the personal information that Piscaries holds.

 

Customers personal information may be provided to:

 

Piscaries employees and associates

​

• Where it is necessary to disclose information to them to provide the services required.

​​

Other third parties (including the Police, law enforcement agencies, credit reference, fraud prevention agencies and other bodies) to protect our or another person’s rights, property or safety.

​

Disclosure of personal information by law.

​

Piscaries may be required to disclose certain personal information because it is required to by law or for the purpose of legal proceedings.

 

Fraud Prevention.

​

If false or misleading information is provided and fraud is identified, details will be passed to the relevant fraud prevention agencies.

​

• Law enforcement agencies may access and use this information.

 

How long we keep personal information.

​

Piscaries will only retain customers’ personal information for as long as it needs to carry out a particular purpose or meet a particular obligation.

 

Keeping personal information accurate.

​

Piscaries will ensure that personal information is kept accurate and up to date as far as possible.  However, Piscaries relies on customers to ensure that some information that it holds about them is accurate and up to date.

​

We encourage customers to inform Piscaries or any changes to their information and to keep their account/profile updated.

 

Access to Personal Information

​

You can request details of personal information that Piscaries holds about you, by contacting us at:

Email: ben@piscaries.com, or by writing to:

​

Piscaries
(Insert Address)

​

Requests must be made in writing.

Proof of identification is required to protect your information.  We also require sufficient details to be able to locate your information.

​

Marketing Preferences

​

A customer may allow Piscaries to provide them with information about services, events that we have selected, which may be of interest to them.

​

Marketing channels used by include all means of communication, e.g. email, phone or SMS Text Message.

Should you wish to opt out please let us know by emailing:

 

Email: ben@piscaries.com

​​